I have forgotten my password

First you have to go to the menu ”Log in member” to get to the page where you log in and can also generate a new password.

Once there, click on the link that says Create password / Forgot password and a new password will be sent to your registered email address.

If you have forgotten your email address, please contact us at member@nordmark.org

I don’t have Swish myself. Can anyone else Swish for me?

If you don’t have Swish yourself, but someone who has it can pay for you. Enter their mobile number in the Swish box. Then click ahead and ask them to open their Swish App and pay directly when payment notification from SKA Nordmark shows up.

Should it take too long and payment fails, use the browser’s back button to return to the registration page and try again, or select another payment option.

I can’t log in

I tried logging in but get an error message.

  • Check that you have spelled your e-mail address correctly.
  • Check that you are on the correct webpage. It should be nordmark.arcmember.net/public and you should see the Nordmark arms in the top left corner. See images below.
  • Try the password reset function ”skapa lösenord / glömt lösenord”
  • If none of the above works then write to member@nordmark.org and describe your problem as best you can.

I can not find the lower fee for my child in the registrationform.

When you register in the form you enter their birth data (YYYYMMDD) and then the system calculates a discount based on your age.

You should therefore choose the same membership that you would have for an adult and then the system will calculate the discount before you receive the invoice.

However, choose an invoice for children and adolescents.

Where can I see my membership card?

Once you have registered, you can start logging into the system. You will come to your profile page where you can see the information you have entered and also your membership card.

However, some administration may be required by our administrators before you get the right date on your card. Should it take an unusually long time, you can always contact us through member@nordmark.org

What is my username?

Your email address (which you entered when you signed up) is your username.

If you have forgotten which email address you used, you can always get help through member@nordmark.org

I do not live in Sweden. How do I pay?

Swish is a swedish mobile cash transfer system that requires a swedish mobile number and bank account.

The card option allows for direct debit and credit card payment with Visa and Master Card. This is the easiest option for residents outside of Sweden.

The email invoice gives you the option to do a bank transfer. The information in the invoice gives the I fo needed for transfers within Sweden. Please contact member@nordmark.org for international bank transfer details

How soon do I have to pay?

If you register and choose to pay with Swish (only for those in Sweden) or Card you will pay directly.

If you instead choose to pay with Email invoice then an invoice will be sent to your e-mail and you have 30 days to pay. If you haven’t paid in that time you will get a reminder and then another reminder about 2 weeks later.